If we haven’t answered your question below, please get in touch with us via email or drop us a line and we will be happy to help you.
Unfortunately, due to the amount of fresh food that is for sale at Rosebourne, we regret that only assistance dogs are permitted inside the store. However we are dog friendly and bowls of water will be provided outside the store if required.
Our restaurant serves a variety of meals throughout the day, from a light snack or refreshing beverage, to a leisurely lunch or luxurious afternoon tea. As our guests are joining us for varying lengths of time, we therefore do not take reservations. Please note that tables do turn around quickly and your host will always seat you as soon as possible.
We have three daily specials as part of our main menu.
Our restaurant can seat up to 150 people at any one time. Although we do not take reservations, it would be helpful if you could give us advanced notice if you are a party of 10 or more.
Yes, of course. Please remember, however, that we cannot take bookings and will seat people on a first come, first serve basis. While we cannot guarantee that large parties will be seated together, we recommend giving us advanced notice if you are a party of 10 or more.
Our peak time is at 2pm when lunch service is coming to a close and our afternoon tea customers start to arrive.
Rosebourne is a proud member of Hampshire Fare, a regional organisation that promotes food and drink producers across the county. We actively support fellow members of the group and any reputable local supplier with a fantastic product or service will be considered to become a Rosebourne supplier.
Rosebourne can deliver anywhere within a 50-mile radius. Our deliveries are managed by a third party. This means that our pricing is based on a collected basis and there will be a fair and reasonable charge for all home deliveries.
Yes, of course. Any product with a valid receipt and in its original condition (including labels and packaging) can be returned in store within 28 days of the original purchase date.
You can buy our gift vouchers online by clicking here. Alternatively, please visit us in store.
Gift vouchers can be redeemed in Rosebourne’s Restaurant, Food Hall, Butcher, Garden Nursery and Gift Shop. Simply present your voucher as a form of payment at the main checkouts.
We do not sell or redeem National Garden Gift Vouchers, however we do offer our own vouchers for customers to purchase. Rosebourne Gift Vouchers make lovely presents and can be redeemed in our Restaurant, Food Hall, Butcher, Garden Nursery and Gift Shop. If you are looking to give a friend or loved one a memorable gift, why not treat them to an afternoon tea voucher? Our vouchers are available to purchase either in store or via our website: http://rosebourne.co.uk/gift-vouchers-2-3/
Yes, we have a number of wheelchairs available. If you are able to call us ahead of your visit to advise what time you will be arriving, a member of our team will be happy to reserve a wheelchair for you. Phone number: +44 (0) 1264 771 714.